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Claims Administrator
Location: Coventry, West Midlands
Employment Type: Monday to Friday 9am -5.30pm and Saturday on rotation 9am to 2pm
About Us:
Ark Insurance Group Limited is a rapidly growing leader company dedicated to providing exceptional service and support. We are seeking a detail-oriented Claims Administrator to join our dynamic team.
Key Responsibilities:
- Efficiently review and process claims, ensuring all documentation is complete and accurate.
- Maintain detailed records of claims and related correspondence.
- Communicate effectively with customers, vendors, and internal teams to resolve claims issues.
- Analyse claims data to identify trends and areas for improvement.
- Collaborate with the underwriting and administration teams to streamline processes and enhance service delivery.
Qualifications:
- Proven experience in claims processing or administration, preferably in an insurance-related role.
- Strong proficiency in Microsoft Office applications.
- Excellent communication and telephone skills.
- Detail-oriented with strong organisational abilities.
- Ability to work independently and as part of a team in a fast-paced environment.
- Motivated, enthusiastic, and dedicated to providing outstanding customer service.
What We Offer:
- Competitive salary and benefits package.
- Opportunities for professional development and career growth.
- A supportive and collaborative work environment.
How to Apply:
If you're ready to take your career to the next level and make a meaningful impact within our company, please submit your CV and a cover letter to HR@arkinsurance.co.uk with the subject line " Claims Administrator Application."
Join us at Ark Insurance Group and be a part of a team that values excellence and innovation!
EMPLOYEE BENEFITS PROGRAM
Our workplace is where our people can be themselves and feel and perform at their best, so we can deliver exceptional service to our clients within the Insurance Industry.
We provide:
Birthday Day – we pay for you to have your birthday off on us, so that you can celebrate the day out of the business
GP & EAP access – our teams welfare is very important to us, so we want to provide access to online GPs and counselling if and when the need arises
Benefit Hub – we provide access to a benefit hub for discounts on things such as eating out and shopping
Death in Service policy – if you meet the criteria, we can offer 3xsalary cover for this insurance policy
Holidays – we have a buying and selling holiday scheme available to meet our teams needs
Financial help – this can take the form of access to a mortgage broker, financial advisor or subsidised rates for wills and legal services
Green credentials – we are working towards adapting ESG into the business and are always looking into different ways of incorporating this into business and personal life
Goodies – this can take many different forms from dress down Fridays, free fruit, free monthly breakfasts, free tea and coffee, free uniform of polo shirts and hoodies, quarterly business bonus available, monthly wellbeing initiatives and business team events….
We have also been awarded the Thrive At Work Wellbeing Award where we have demonstrated the importance of investing in our teams health and wellbeing in order to grow a healthier, happier workplace